Senior Education Customer Success Manager

Adobe Media and Data Science Research (MDSR) Laboratory

Tokyo, Japan
Drive student usage of adobe software
Engage with higher education institutions
Develop scalable engagement strategies
The purpose of the Education Business is crystallizing our new company mission “Empower Everyone to Create” among Japanese students for their future success

Job Summary

  • The purpose of the Education Business is crystallizing our new company mission “Empower Everyone to Create” among Japanese students for their future success.
  • As Education Customer Success Manager, you'll be part of the Japan-based Education Business Team, and will work closely with the global relevant teams.
  • Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

Matching Summary

The purpose of the Education Business is crystallizing our new company mission “Empower Everyone to Create” among Japanese students for their future success.

Skills & Requirements

Must-have

  • Drive student usage of Adobe software
  • Engage with higher education institutions
  • Develop scalable engagement strategies
  • Track and report customer metrics
  • Collaborate with global teams

Nice-to-have

  • Passion for education
  • Creative and critical thinking
  • Empower employees to innovate with AI

Key Requirements

  • 8+ years customer-facing tech/SaaS experience
  • Experience in education sector
  • Native Japanese proficiency
  • Professional working English proficiency
  • Able to travel to customer sites

Work Rights

Not specified

Tailored Resume

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