This role focuses on supporting operational systems and business processes within a large-scale resort services environment
Job Summary
This role focuses on supporting operational systems and business processes within a large-scale resort services environment.
The ideal candidate will translate business needs into functional specifications while facilitating discussions between users and technical teams.
Responsibilities include analyzing system issues, coordinating user acceptance testing, and ensuring operational processes align with business requirements.
Matching Summary
Match Score: 75
This role focuses on supporting operational systems and business processes within a large-scale resort services environment.
Skills & Requirements
Must-have
Business analysis and requirement gathering
Operational system support and troubleshooting
Stakeholder management with technical teams
Process improvement and workflow documentation
User acceptance testing coordination
Nice-to-have
Experience in hospitality or resort operations
Familiarity with booking and guest service systems
Knowledge of Agile or Waterfall methodologies
Strong analytical and problem-solving skills
Ability to work in fast-paced environments
Key Requirements
Experience as Business Analyst or Operations Analyst
Exposure to system enhancement and production support
Good understanding of incident management processes