Duty Manager

THE CAPITOL KEMPINSKI HOTEL SINGAPORE

Singapore, Singapore
Minimum 3 years experience in similar role
Comprehensive opera knowledge required
Good command of english language
The incumbent is responsible for supervising daily reception operations to ensure the highest professional services are delivered to all guests

Job Summary

  • The incumbent is responsible for supervising daily reception operations to ensure the highest professional services are delivered to all guests.
  • The role requires resolving guest complaints efficiently and coordinating with various departments to address specific guest requirements accurately.
  • The position involves maintaining reservation procedures, checking billing instructions, and ensuring compliance with hotel emergency procedures.

Matching Summary

Match Score: 85

The incumbent is responsible for supervising daily reception operations to ensure the highest professional services are delivered to all guests.

Skills & Requirements

Must-have

  • Minimum 3 years experience in similar role
  • Comprehensive Opera knowledge required
  • Good command of English language

Nice-to-have

  • Warm, pleasant, friendly and confident demeanor
  • Strong interpersonal skills
  • Customer focused mindset
  • Mature professional attitude

Key Requirements

  • Minimum 3 years experience in a similar role
  • Comprehensive Opera knowledge
  • Good command of English

Work Rights

Not specified

Tailored Resume

Cover Letter