Account Manager Lead, Client Success (csm)

Fidelity National Information Services

Competitive salary; subsidised medical + personal ...
5-7 years client success experience
Treasury and risk domain expertise
Strategic stakeholder management
The Client Success Manager serves as a strategic partner to drive client satisfaction, solution adoption, and measurable ROI within the Treasury & Risk portfolio

Job Summary

  • The Client Success Manager serves as a strategic partner to drive client satisfaction, solution adoption, and measurable ROI within the Treasury & Risk portfolio.
  • This role requires acting as a subject matter expert to lead strategic conversations with senior stakeholders and identify growth opportunities.
  • FIS offers a collaborative work environment with always-on learning, competitive salary, and subsidized medical insurance.

Matching Summary

The Client Success Manager serves as a strategic partner to drive client satisfaction, solution adoption, and measurable ROI within the Treasury & Risk portfolio.

Salary

Competitive salary; Subsidised medical and personal insurances; ESPP available

Skills & Requirements

Must-have

  • 5-7 years Client Success experience
  • Treasury and Risk domain expertise
  • Strategic stakeholder management
  • Financial technology product knowledge
  • Cross-functional collaboration skills

Nice-to-have

  • FIS Treasury & Risk portfolio familiarity
  • Experience with Balance Sheet Manager solutions
  • Strong presentation and communication skills
  • Proactive client health analysis
  • Inclusive and diverse team culture

Key Requirements

  • Bachelor's degree required
  • 5-7 years relevant experience in Client Success or Account Management
  • Knowledge of financial technology industry trends and challenges

Work Rights

Not specified

Tailored Resume

Cover Letter