Customer Service Representative

PLS

Lewisville, TX, United States
On-site
Superior customer service
Educate customers on products
Cash handling
PLS is seeking a Customer Service Representative for their Lewisville, TX location. The role involves providing exceptional customer service, educating clients about financial products, and ensuring compliance with regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for their Lewisville, TX location. The role involves providing exceptional customer service, educating clients about financial products, and ensuring compliance with regulations.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system usage
  • English fluency

Nice-to-have

  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services
  • Attention to detail and multitasking
  • Professional appearance and demeanor
  • Honesty and integrity
  • Flexible hours including weekends and holidays
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.
  • Ability to work in restrictive spaces

Work Rights

Not specified

Tailored Resume

Cover Letter