Patient Service Specialist

Cleveland Clinic

Rocky River, Ohio, US
Patient registration
Telephone triage
Insurance verification
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community

Job Summary

  • Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
  • The caregiver in this role will provide customer service to patients who are being admitted or have had a surgical procedure done.
  • Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare.

Matching Summary

Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.

Skills & Requirements

Must-have

  • patient registration
  • telephone triage
  • insurance verification
  • co-pay collection
  • patient and record tracking
  • scheduling
  • arrival and/or departure desk activities

Nice-to-have

  • patient-first experience
  • positive impacts in the community
  • rewarding career
  • passionate caregivers

Key Requirements

  • High School Diploma or GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter