Adjuster I Complex Claims

aiginsurance.nl

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Lead an express analysis team
Manage allocation of claims
Technical referral point for team members
** AIG is seeking an Adjuster I for Complex Claims to lead a team responsible for managing complex claims and ensuring high service levels. The role requires strong leadership and technical skills in claims management, along with effective communication and stakeholder engagement abilities. **

Job Summary

  • Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision, develop strategies to achieve desired service levels (NPS), define goals aligned with the department's objectives, and encourage your team to meet them.
  • Successfully leading a team of express analysts, maintaining performance within metrics, and being responsible for 700 claims per month.
  • At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

Matching Summary

Match Score: 75

** AIG is seeking an Adjuster I for Complex Claims to lead a team responsible for managing complex claims and ensuring high service levels. The role requires strong leadership and technical skills in claims management, along with effective communication and stakeholder engagement abilities. **

Skills & Requirements

Must-have

  • Lead an express analysis team
  • Manage allocation of claims
  • Technical referral point for team members
  • Drive performance through required criteria
  • Accurately assessed and proactively reserved
  • Embed use of balance scorecard/KPIs

Nice-to-have

  • Positive influence in multi-cultural environment
  • Marketing AIG claims expertise externally
  • Coaching and effective listening
  • Culture of inclusion and belonging

Key Requirements

  • At least 3 years of claims management
  • Effective broker engagement
  • Teamwork
  • Proactive management
  • Effective time management/prioritization
  • Calendar organization
  • Effective analytical and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter