Operations Manager

Service Stream

Frankston South, VIC, Australia
On-site
Safe, efficient and compliant operation
Lead complex functions with minimal oversight
Network performance, incident response, control room operations
Service Stream is seeking an experienced Operations Manager for their Frankston South office to oversee the Peninsula Link freeway operations. The role demands strong leadership, operational judgment, and experience in incident management, stakeholder engagement, and compliance

Job Summary

  • The Operations Manager is a senior leadership role responsible for the safe, efficient and compliant operation of the Peninsula Link freeway and associated assets.
  • Key responsibilities include network performance, incident response, control room operations, stakeholder management and operational contract compliance.
  • Benefits include growth opportunities, employee discounts, and various paid leave options.

Matching Summary

Match Score: 85

Service Stream is seeking an experienced Operations Manager for their Frankston South office to oversee the Peninsula Link freeway operations. The role demands strong leadership, operational judgment, and experience in incident management, stakeholder engagement, and compliance.

Skills & Requirements

Must-have

  • safe, efficient and compliant operation
  • lead complex functions with minimal oversight
  • network performance, incident response, control room operations
  • stakeholder management and operational contract compliance
  • zero harm to road users and workforce
  • traffic management implementation and monitoring
  • senior decision maker during major incidents

Nice-to-have

  • strategic awareness
  • continuous improvement processes
  • strong, senior level relationships
  • fostering a workplace environment that values diversity

Key Requirements

  • Minimum of 5 years experience in an operational role
  • Minimum 2 years experience in a leadership role
  • Proven work experience in a contract delivery/maintenance environment
  • Experience dealing with multiple external and internal stakeholders
  • Experience dealing with emergency services
  • Tertiary/Diploma Qualifications in relevant technical or operational field
  • Knowledge of Freeway Control Systems
  • Detailed knowledge of Victorian Emergency Management processes

Work Rights

Not specified

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