Student Services Specialist

The Ohio State University

Columbus, OH, US
Base: $19.28 - $25.19 ph; bonus/equity: not specif...
Onsite
Knowledge of academic programs and policies
Handling complex phone and email inquiries
Interpreting university policies
The Student Services Specialist serves as a key representative of the Ohio State University College of Nursing at The Student Experience Hub, the college’s central point of communication and a primary driver of a students’ first impressions of the college and university

Job Summary

  • The Student Services Specialist serves as a key representative of the Ohio State University College of Nursing at The Student Experience Hub, the college’s central point of communication and a primary driver of a students’ first impressions of the college and university.
  • This role requires advanced knowledge of undergraduate and graduate academic programs, policies, and processes and works closely with student and academic affairs team members to support college-wide objectives.
  • This is an onsite position that includes occasional weekends for tours and other events.

Matching Summary

The Student Services Specialist serves as a key representative of the Ohio State University College of Nursing at The Student Experience Hub, the college’s central point of communication and a primary driver of a students’ first impressions of the college and university.

Salary

Base: $19.28 - $25.19 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Knowledge of academic programs and policies
  • Handling complex phone and email inquiries
  • Interpreting university policies
  • Collaborating with university departments
  • Use of Microsoft Office and A/V equipment

Nice-to-have

  • Strong oral and written communication skills
  • Team player with autonomous work ability
  • Customer-centered philosophy
  • Organizational and problem-solving skills
  • Detail-oriented and timely

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 2 years of relevant experience
  • Background check and possible drug screen
  • 40 hours per week, first shift

Work Rights

Not specified

Tailored Resume

Cover Letter