Tour Guide Lead - Leinie Lodge

Molson Canada

Chippewa Falls, WI, US
Base: $33,500.00 - $44,000.00; bonus/equity: 5% ta...
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Retail and hospitality workflow knowledge
Pos system troubleshooting and operation
Responsible beverage service compliance
** The Tour Guide Lead position at Molson Canada’s Leinie Lodge in Chippewa Falls, WI, involves overseeing daily operations, providing leadership in retail and guest experiences, and ensuring compliance with operational standards. This role requires strong customer service skills and the ability to coach associates while maintaining efficient operational flow. **

Job Summary

  • This role provides on-shift leadership across retail, tours, tastings, and guest experience functions at Leinie Lodge.
  • The position ensures consistent service delivery, brand-accurate storytelling, and smooth operational flow while supporting associates.
  • Employees receive competitive pay, comprehensive health benefits, retirement savings with employer match, and opportunities for career growth.

Matching Summary

Match Score: 75

** The Tour Guide Lead position at Molson Canada’s Leinie Lodge in Chippewa Falls, WI, involves overseeing daily operations, providing leadership in retail and guest experiences, and ensuring compliance with operational standards. This role requires strong customer service skills and the ability to coach associates while maintaining efficient operational flow. **

Salary

Base: $33,500.00 - $44,000.00; Bonus/Equity: 5% target short term incentive; Benefits: $23,000 average spent per employee plus PTO and wellness programs

Skills & Requirements

Must-have

  • Retail and hospitality workflow knowledge
  • POS system troubleshooting and operation
  • Responsible beverage service compliance
  • Team coaching and shift leadership
  • Inventory and merchandising standards

Nice-to-have

  • Strong verbal communication skills
  • Real-time problem solving abilities
  • Fast-paced environment adaptability
  • Event logistics coordination experience

Key Requirements

  • Physical ability to lift up to 50 pounds
  • Ability to obtain forklift certification as required
  • Working knowledge of safety and compliance requirements

Work Rights

Not specified

Tailored Resume

Cover Letter