Customer Service Assistant

KIM ANN ENGINEERING PRIVATE LIMITED

Joo Koon, Singapore
Answer phone calls and handle customer enquiries
Prepare quotations and process orders
Monitor delivery and liaise with customers
The role involves answering phone calls, handling customer enquiries, and assisting in preparing quotations

Job Summary

  • The role involves answering phone calls, handling customer enquiries, and assisting in preparing quotations.
  • Candidates must monitor deliveries, liaise with customers, and ensure timely payment follow-ups.
  • An engineering or technical background is preferred for this position at KIM ANN ENGINEERING PRIVATE LIMITED.

Matching Summary

Match Score: 75

The role involves answering phone calls, handling customer enquiries, and assisting in preparing quotations.

Skills & Requirements

Must-have

  • Answer phone calls and handle customer enquiries
  • Prepare quotations and process orders
  • Monitor delivery and liaise with customers
  • Follow up on payments and enquiries
  • Maintain good customer rapport
  • Process, check, document and file orders

Nice-to-have

  • Engineering or technical background preferred
  • Attentive to details
  • Effective follow-up skills
  • Customer-oriented mindset
  • Good interpersonal communication skills

Key Requirements

  • N level / O level / Nitec / Higher Nitec qualification
  • At least 2 years working experience in similar role
  • Proficient in Microsoft Office
  • 5 working days per week schedule

Work Rights

Not specified

Tailored Resume

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