Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements
Job Summary
Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements.
Act as gatekeeper for change in the platform and ensure compliance with IT governance (e.g. Security, Risk Management, Technical Debt Management etc.).
Improve continuously the service quality, availability, performance, capacity, and knowledge management.
Matching Summary
Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements.
Skills & Requirements
Must-have
3rd level support for Datalake house
IT service management
IT governance compliance
Data Lake / Data Lake House technology
Agile program support
Nice-to-have
Dynamic and agile mindset
Passionate about operations improvements
Self-sufficient and detail-oriented
Entrepreneurial and empowered
Key Requirements
5+ years of experience in IT applications/Data platforms