Operations Lead Connectivity, - Global

KONE

Fully remote
Manage enterprise connectivity services (sase)
Provide operational support for gsip platforms
Monitor service performance and coordinate issue resolution
KONE is seeking an Operations Lead for Connectivity to manage daily operations of enterprise connectivity services, focusing on SASE, firewalls, and network support. The ideal candidate will have over five years of experience in IT operations, particularly with GSIP and SASE platforms, and will thrive in a collaborative and innovative work culture

Job Summary

  • Manage daily operations of enterprise connectivity services including SASE, firewalls, VPN, DNS, and SSL certificates.
  • Provide operational support for GSIP platforms to ensure stable voice and video communication and support for SASE for secure remote access.
  • Identify opportunities to automate network service provisioning, monitoring, and reporting, and collaborate with engineering teams to develop automation frameworks.

Matching Summary

Match Score: 85

KONE is seeking an Operations Lead for Connectivity to manage daily operations of enterprise connectivity services, focusing on SASE, firewalls, and network support. The ideal candidate will have over five years of experience in IT operations, particularly with GSIP and SASE platforms, and will thrive in a collaborative and innovative work culture.

Skills & Requirements

Must-have

  • Manage enterprise connectivity services (SASE)
  • Provide operational support for GSIP platforms
  • Monitor service performance and coordinate issue resolution
  • Oversee service delivery and ensure SLAs
  • Identify opportunities to automate network provisioning
  • Manage relationships with managed service providers

Nice-to-have

  • Collaborate with engineering teams
  • Maintain GSIP configurations and troubleshoot
  • Support SASE platform updates
  • Participate in contract reviews
  • Handle vendor invoicing and intercompany invoicing
  • Maintain documentation and ensure compliance

Key Requirements

  • 5+ years of experience in IT operations or network support
  • Good exposure to GSIP and SASE platforms
  • Knowledge with network automation tools
  • Proven experience in supplier management
  • Familiarity with SSL certificate management
  • Strong background in vendor and intercompany invoicing processes

Work Rights

Not specified

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