Exponent Pte. Ltd. is seeking a Customer Service Engineer to provide technical support for automated warehouse systems in Singapore. The role involves equipment maintenance, performance optimization, and customer training to enhance operational efficiency and satisfaction
Job Summary
The role involves providing efficient technical support and customer services to ensure stable operation of automated warehouse equipment.
Responsibilities include responding to repair requests, conducting preventive maintenance, and resolving mechanical or software failures in ASRS systems.
The position requires collaborating with R&D and production departments to provide feedback on product defects and drive system upgrades.
Matching Summary
Match Score: 85
Exponent Pte. Ltd. is seeking a Customer Service Engineer to provide technical support for automated warehouse systems in Singapore. The role involves equipment maintenance, performance optimization, and customer training to enhance operational efficiency and satisfaction.
Skills & Requirements
Must-have
3+ years after-sales technical support
PLC HMI inverter debugging experience
Mechanical electrical diagram reading
ASRS conveyor robotics troubleshooting
Preventive maintenance execution
Nice-to-have
WMS WCS logistics software knowledge
Profinet industrial network familiarity
Cross-functional team leadership skills
Data analysis for performance optimization
Customer training and relationship management
Key Requirements
Vocational school diploma in Mechanical Engineering or related field
3+ years experience in automated systems maintenance
Proficiency in Siemens PLC debugging and multimeter usage