Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $39,930.00; bonus/equity: not specified; ben...
Day shift
Financial aid application process
Academic scholarship application review
Customer service to students and parents
The University of Arkansas is seeking a Financial Aid Professional I to provide customer service regarding financial aid and academic scholarships. This role involves assisting students and parents with application processes, maintaining financial aid documentation, and supporting the call center as needed

Job Summary

  • The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning the financial aid and academic scholarship application processes, types of financial aid available, deadlines for applying for aid, and assists in completing the required forms when requested.
  • This position assists in the call center as necessary, prepares electronic files for weekly meetings, and maintains general financial aid email account, responding in a timely and courteous manner.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Financial Aid Professional I to provide customer service regarding financial aid and academic scholarships. This role involves assisting students and parents with application processes, maintaining financial aid documentation, and supporting the call center as needed.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Financial aid application process
  • Academic scholarship application review
  • Customer service to students and parents
  • Maintain financial aid email account
  • Prepare electronic files for meetings

Nice-to-have

  • Positive work-life balance
  • Welcoming community environment
  • Transformational educational opportunities

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Proof of legal authority to work

Work Rights

Not specified

Tailored Resume

Cover Letter