The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide
Job Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide.
Workday offers flexible work schedules, career path empowerment, and champions equal opportunities while fostering a culture rooted in integrity and empathy.
This role involves handling Compensation cases, collaborating with multiple teams, and maintaining knowledge of new functionality and compliance changes.
Matching Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS software support experience
Customer support for enterprise software
Compensation case management
Problem diagnosis and resolution
Cross-team collaboration
24x7 regional shift coverage
Nice-to-have
Creative approach to problem solving
Passion for customer service
Work-life balance and wellbeing focus
Resilience under tight deadlines
Knowledge Centered Service contribution
Key Requirements
3+ years SaaS software support
5+ years senior technical support experience
Experience supporting Compensation or Benefits solutions
Ability to manage case queues and prioritize issues
Experience with Human Capital Management or Benefits