Service Center Agent Im Bereich Schaden (mensch*) - Karenzvertretung (tz/20 Std.)

Zurich Insurance Company Ltd

Vienna, Austria
Base: min. eur 35,392.56 py (40 hours/week); bonus...
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First point of contact for customers
Process digital claim documents
Provide telephone information on claims
** Zurich Insurance Company Ltd is seeking a Service Center Agent to handle customer inquiries related to claims, offering both telephone and written support. The role emphasizes efficiency, accuracy, and a strong service orientation, with a focus on digital tools and teamwork. **

Job Summary

  • You will be the first point of contact for our customers in the event of a claim, providing quick initial assistance both by phone and in writing.
  • You will process digital claim documents, provide telephone information on claims, and actively offer our services to support customers throughout the claims process.
  • Enjoy flexible working hours within our service times (Mon-Fri 08:00 - 17:00 Uhr) with up to 3 days of home office per week.

Matching Summary

Match Score: 75

** Zurich Insurance Company Ltd is seeking a Service Center Agent to handle customer inquiries related to claims, offering both telephone and written support. The role emphasizes efficiency, accuracy, and a strong service orientation, with a focus on digital tools and teamwork. **

Salary

Base: min. EUR 35,392.56 per year (40 hours/week); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • First point of contact for customers
  • Process digital claim documents
  • Provide telephone information on claims
  • Offer service proactively
  • Handle simple claims independently

Nice-to-have

  • Service-oriented mindset
  • Efficient and accurate work style
  • Team player
  • Reliable and precise
  • Communicative and customer-focused

Key Requirements

  • Completed education (apprenticeship, AHS, etc.)
  • Very good German language skills
  • Willingness to learn digital tools

Work Rights

Not specified

Tailored Resume

Cover Letter