ELSA is a global leader in AI-powered English communication training dedicated to transforming how people learn and speak English with confidence
Job Summary
ELSA is a global leader in AI-powered English communication training dedicated to transforming how people learn and speak English with confidence.
The Partner Success Manager role is strategic and high-impact, responsible for driving growth, retention, and operational excellence of the global partner ecosystem.
The company offers a flexible hybrid work model in Japan, comprehensive employee well-being benefits, free premium courses, and a collaborative international team culture.
Matching Summary
ELSA is a global leader in AI-powered English communication training dedicated to transforming how people learn and speak English with confidence.
Skills & Requirements
Must-have
Fluency in English B2 speaking and writing
Experience in partner programs or alliance roles
Use of AI tools for automation and scaling
Partner lifecycle management post-onboarding
Cross-functional stakeholder collaboration
Familiarity with HubSpot and management tools
Nice-to-have
Collaborative problem-solving mindset
Passion for improving partner and internal experiences
Experience with SaaS, edtech, or digital platform models
Analytical mindset using data to guide improvements
Key Requirements
6+ years experience in SaaS partner or alliance roles
Mandatory fluency in English (B2 level)
Experience designing and scaling structured partner programs
Proven ability to manage complex cross-functional initiatives