Sofitel Brisbane Central is seeking a GSA Front Office professional in Coimbatore, TN, India, to provide exceptional customer service, manage front desk operations, and support team development. The role is open to both experienced candidates and freshers, with an emphasis on communication skills, service orientation, and teamwork
Job Summary
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms and visitors.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out.
Matching Summary
Match Score: 85
Sofitel Brisbane Central is seeking a GSA Front Office professional in Coimbatore, TN, India, to provide exceptional customer service, manage front desk operations, and support team development. The role is open to both experienced candidates and freshers, with an emphasis on communication skills, service orientation, and teamwork.
Skills & Requirements
Must-have
daily administration
meeting and greeting guests
dealing with guest queries
booking rooms and visitors
maintaining high standards of customer service
smooth functioning of the department
Nice-to-have
explore Accor's limitless possibilities
imagine tomorrow's hospitality
do what you love
care for the world
dare to challenge the status quo
Key Requirements
Relevant Front Office experience is an asset
Fresher also can apply
Bachelor Degree / Diploma in Hotel Management would be an advantage
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team