Consumer Protection Hotline Volunteer Program (unpaid)

Oregon Department of Justice

Salem, US
Base: $0,000; bonus/equity: not specified; benefit...
Answering incoming telephone calls
Researching consumer protection laws
Logging and tracking consumer calls
The Consumer Protection Hotline is the first point of contact for Oregon consumers who need assistance with consumer issues

Job Summary

  • The Consumer Protection Hotline is the first point of contact for Oregon consumers who need assistance with consumer issues.
  • Volunteers assist in guiding consumers to helpful resources, providing basic information, and helping consumers file complaints with the agency.
  • This position provides a valuable resource to Oregon consumers and the Department of Justice (DOJ) by increasing the hotline’s capacity to respond to inquiries.

Matching Summary

The Consumer Protection Hotline is the first point of contact for Oregon consumers who need assistance with consumer issues.

Salary

Base: $0,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Answering incoming telephone calls
  • Researching consumer protection laws
  • Logging and tracking consumer calls
  • Respect and maintain confidentiality
  • Professional and strong communication skills

Nice-to-have

  • Willing to ask questions and take initiative
  • Independent but also able to work as a team
  • Basic computer skills are desired

Key Requirements

  • Must be 18 years of age or older
  • Ability to volunteer no less than 2 hours a week
  • Must complete a background check
  • Must sign a confidentiality agreement

Work Rights

Not specified

Tailored Resume

Cover Letter