Breast Care Center Patient Service Representative

Kansashealthsystem

Liberty Hospital, Missouri, USA
Front desk operations
Patient check-in and check-out
Answering phone calls
The Patient Service Representative is critical for creating a pleasant and seamless patient experience within an ambulatory clinic, handling front desk operations, and supporting the physician care team

Job Summary

  • The Patient Service Representative is critical for creating a pleasant and seamless patient experience within an ambulatory clinic, handling front desk operations, and supporting the physician care team.
  • Responsibilities include scheduling appointments, managing patient registration, collecting point-of-service payments, and assisting patients with MyChart activation and support.
  • The role requires attending daily huddles, understanding patient experience expectations, and maintaining productive working relationships with providers and the clinical care team.

Matching Summary

The Patient Service Representative is critical for creating a pleasant and seamless patient experience within an ambulatory clinic, handling front desk operations, and supporting the physician care team.

Skills & Requirements

Must-have

  • Front desk operations
  • Patient check-in and check-out
  • Answering phone calls
  • Copay collection
  • EMR and MyChart usage
  • Patient scheduling

Nice-to-have

  • Excellent communication skills
  • Problem resolution focus
  • Team collaboration
  • Patient experience initiatives

Key Requirements

  • High School Graduate or GED
  • 1+ year customer service or healthcare experience
  • Ability to maintain patient confidentiality
  • Basic computer skills
  • Bilingual skills preferred

Work Rights

Not specified

Tailored Resume

Cover Letter