Warehouse Customer Service Associate

Travero

Base: 45,000 - 52,000; bonus/equity: not specified...
Customer account management
Shipping and receiving coordination
Inventory management
Responsible for customer account activities that include coordinating and scheduling shipping and receiving appointments, inventory management, carrier and customer communications, and other related support activities

Job Summary

  • Responsible for customer account activities that include coordinating and scheduling shipping and receiving appointments, inventory management, carrier and customer communications, and other related support activities.
  • Provide prompt carrier and customer communications regarding account activities and support for customer information requests, business development opportunities, and value-add warehouse or production projects.
  • Travero offers a comprehensive total rewards package including competitive compensation and benefit programs, paid time off, healthcare, dental, vision and life insurance plans, and 401K savings plan.

Matching Summary

Responsible for customer account activities that include coordinating and scheduling shipping and receiving appointments, inventory management, carrier and customer communications, and other related support activities.

Salary

Base: 45,000 - 52,000; Bonus/Equity: Not specified; Benefits: Healthcare, dental, vision, life insurance, 401K, tuition reimbursement

Skills & Requirements

Must-have

  • Customer account management
  • Shipping and receiving coordination
  • Inventory management
  • Carrier and customer communication
  • Warehouse Management System (WMS) updates
  • Enterprise Resource Planning (ERP) updates

Nice-to-have

  • Innovative thinking
  • Agility and ambitious action
  • Collaborative and inclusive work environment
  • Passionate about work and customers

Key Requirements

  • Associate Degree in administrative support
  • 3 years of customer service experience
  • Previous experience working in a WMS software platform
  • Ability to multi-task in a fast-paced environment
  • Effective interpersonal, verbal, and written communication skills
  • Effective planning and organizational skills
  • Ability to use computer software programs

Work Rights

Not specified

Tailored Resume

Cover Letter