Customer Service Representative - Hawaii Kai

VCA Animal Hospitals

Hawaii Kai, US
Base: $19.00 - $22.00; bonus/equity: not specified...
Not specified (assumed on-site)
Greeting visitors and answering telephones
Scheduling and confirming appointments
Processing payments and explaining fees
VCA Animal Hospitals is seeking a Client Service Representative for their Hawaii Kai location, focusing on providing excellent customer service to pet owners while managing various administrative tasks. The ideal candidate will possess strong interpersonal skills and experience in customer service, particularly in a veterinary or animal care setting

Job Summary

  • At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.
  • The CSR is the pivot around which the hospital operates and is responsible for customer service functions, scheduling, client education, and medical record management.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Matching Summary

Match Score: 85

VCA Animal Hospitals is seeking a Client Service Representative for their Hawaii Kai location, focusing on providing excellent customer service to pet owners while managing various administrative tasks. The ideal candidate will possess strong interpersonal skills and experience in customer service, particularly in a veterinary or animal care setting.

Salary

Base: $19.00 - $22.00; Bonus/Equity: Not specified; Benefits: medical/dental, paid vacation/sick days, 401(k), pet discounts

Skills & Requirements

Must-have

  • greeting visitors and answering telephones
  • scheduling and confirming appointments
  • processing payments and explaining fees
  • managing medical records and correspondence
  • maintaining facility cleanliness

Nice-to-have

  • personable yet highly professional demeanor
  • exceeding pet owner expectations
  • building client trust and confidence

Key Requirements

  • Experienced Client Service Representative

Work Rights

Not specified

Tailored Resume

Cover Letter