Call Center Pharmacy Technician

Shieldshealthsolutions

Remote
Remote
Strong verbal communication and phone skills
Ability to build rapport with patients
Proficient in microsoft office
Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy

Job Summary

  • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
  • Educate patients on the services offered by the Shields Specialty Pharmacy Program and protect Shields values by keeping information confidential.
  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).

Matching Summary

Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.

Skills & Requirements

Must-have

  • Strong verbal communication and phone skills
  • Ability to build rapport with patients
  • Proficient in Microsoft Office
  • Proactively engaging patients telephonically

Nice-to-have

  • Empathy with patient situations
  • Results-oriented with positive outlook
  • Focus on high quality patient care

Key Requirements

  • Licensed pharmacy technician in Colorado
  • 0-1 years' experience as a Pharmacy Technician
  • High school diploma or GED required

Work Rights

Not specified

Tailored Resume

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