Senior Customer Success Engineer, North

Dataroutehub

Remote
Base: $144,000 - $152,000 usd; bonus/equity: not s...
Remote
Technical programming
Product enablement
User engagement
As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI

Job Summary

  • As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI.
  • In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement.
  • Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits.

Matching Summary

As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI.

Salary

Base: $144,000 - $152,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • technical programming
  • product enablement
  • user engagement
  • enterprise analytics
  • data science skills
  • customer onboarding
  • increase user adoption
  • hands-on workshops
  • customer business understanding
  • technical issues
  • data science trends

Nice-to-have

  • intellectual curiosity
  • detail-oriented
  • analytical
  • public speaking
  • passion for technology
  • learning new solutions

Key Requirements

  • Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field
  • Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles
  • Strong written and oral presentation skills
  • Strong technical, analytical, and problem-solving skills
  • Experience in building and operating communities of practice
  • Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency
  • Ability to tailor messaging to personas with varying levels of technical acumen
  • Willingness to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter