Call Centre Admin (email/phone call)

PERSOL SINGAPORE PTE. LTD.

Singapore, Singapore
Completion bonus: 1 month; base: not specified; be...
Not specified (likely in-office given the location and working hours)
Professional phone and email communication
Accurate crm data entry and updates
Timely follow-up on customer requests
PERSOL Singapore Pte. Ltd. is seeking a Call Centre Admin to manage customer inquiries through phone and email, ensuring high accessibility and service standards. The role requires effective communication skills and offers a 12-month contract with a completion bonus

Job Summary

  • You will attend to phone and email enquiries from customers while maintaining high accessibility standards.
  • The role requires updating accurate information in the Customer Relationship Management (CRM) system and ensuring timely follow-ups.
  • Candidates must be able to prepare service requests including policy summaries and beneficiary information accurately.

Matching Summary

Match Score: 75

PERSOL Singapore Pte. Ltd. is seeking a Call Centre Admin to manage customer inquiries through phone and email, ensuring high accessibility and service standards. The role requires effective communication skills and offers a 12-month contract with a completion bonus.

Salary

Completion Bonus: 1 Month; Base: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Professional phone and email communication
  • Accurate CRM data entry and updates
  • Timely follow-up on customer requests

Nice-to-have

  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Collaborative stakeholder engagement

Key Requirements

  • 'A' Levels or Diploma holder
  • Good interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

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