Customer Service - Personal Banker (6 Months)

NatWest Group

St Helens, United Kingdom
Base: £26,010 pro rata; benefits: protection, heal...
Outstanding service in every interaction
Work with high levels of accuracy
Proactive conversations
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction.
  • You’ll benefit from a competitive salary, a range of protection, healthcare and lifestyle benefits, and a generous holiday entitlement.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Benefits: protection, healthcare, lifestyle benefits, 33 days holiday pro rata, monthly retirement fund contribution

Skills & Requirements

Must-have

  • outstanding service in every interaction
  • work with high levels of accuracy
  • proactive conversations
  • understanding customer needs
  • general banking requests
  • seamless customer experience

Nice-to-have

  • motivated and driven to develop career
  • customer centric approach
  • passion for customer service
  • thrive under pressure
  • determination to continuously improve
  • work well as part of a team

Key Requirements

  • Foundation Certificate in Responsible Banking
  • strong communication skills
  • strong attention to detail
  • strong interpersonal skills
  • commitment to develop new skills

Work Rights

Not specified

Tailored Resume

Cover Letter