Job Summary

• Performing expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of E HR applications for Nordic’s complex customers.
• Exercising considerable judgment and making decisions in support of Managed Services customers that could have impacts to patient safety, financial integrity, and regulatory compliance.
• Providing outstanding customer service by anticipating and meeting shifting customer needs, delivering high quality support, and valuing and building relationships with customer IT and operations staff.

Matching Summary

Skills & Requirements

Key Requirements

• 3+ years EHR module experience
• EHR application module certification
• Post-secondary education or equivalent experience
• Proficient with Microsoft Office applications
• Experience with ticketing systems
• Experience with change management processes

Work Rights