Manager, Service Ops

OTIS

Seattle, WA, United States
Base: $118,000 to $150,000; bonus/equity: not spec...
Manage field staff and operations
Ensure field employee safety
Improve operational efficiencies
The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety

Job Summary

  • The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.
  • This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction.
  • Otis currently provides our colleagues with a comprehensive benefits package including 401(k) with match, medical, dental, vision, paid time off, and tuition reimbursement.

Matching Summary

The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.

Salary

Base: $118,000 to $150,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Manage field staff and operations
  • Ensure field employee safety
  • Improve operational efficiencies
  • Provide technical support
  • Lead change initiatives

Nice-to-have

  • Talent driven company culture
  • Passionate and driven individual
  • Global industry leader
  • Diverse, global team
  • Commitment to innovation

Key Requirements

  • High school education required
  • BA/BS degree preferred or equivalent work experience (7+ years)
  • Experience working with a team of technicians
  • Leadership experience required
  • Strong computer and technology skills
  • Driver's license required

Work Rights

Not specified

Tailored Resume

Cover Letter