Patient Service Specialist

Cleveland Clinic Health System

North Olmsted, Ohio, US
Patient registration
Appointment scheduling
Telephone triage
At Cleveland Clinic Health System, we believe in a better future for healthcare

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare.

Skills & Requirements

Must-have

  • patient registration
  • appointment scheduling
  • telephone triage
  • insurance verification
  • co-pay collection
  • MyChart enrollment

Nice-to-have

  • proactive patient experience
  • professional environment
  • HEART model resolution
  • fast-paced environment

Key Requirements

  • High School Diploma/GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter