Client Success Executive

Altera Digital Health

Remote, US
Base: usd 80-100k; bonus/equity: not specified; be...
Remote
Client relationship management
Healthcare technology solutions
Client satisfaction and retention
Altera Digital Health is seeking a Client Success Executive to join their TouchWorks team, focusing on enhancing client relationships and ensuring satisfaction with their ambulatory EHR solution. The role is ideal for early-career professionals who enjoy problem-solving and client engagement in the healthcare technology sector

Job Summary

  • This role sits at the heart of our client relationships, helping ensure customers are getting maximum value from the platform while supporting long-term satisfaction and retention.
  • Partner closely with Client Delivery and Account teams to support the overall client experience and act as a key point of contact for a portfolio of TouchWorks clients.
  • This is a great opportunity for someone early in their career who enjoys working with people, solving problems, and building strong client partnerships within a healthcare technology environment.

Matching Summary

Match Score: 75

Altera Digital Health is seeking a Client Success Executive to join their TouchWorks team, focusing on enhancing client relationships and ensuring satisfaction with their ambulatory EHR solution. The role is ideal for early-career professionals who enjoy problem-solving and client engagement in the healthcare technology sector.

Salary

Base: USD 80-100k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client relationship management
  • Healthcare technology solutions
  • Client satisfaction and retention
  • Proactive client engagement
  • Issue resolution and outcome improvement

Nice-to-have

  • Healthcare IT experience
  • EHR systems knowledge
  • Digital health exposure

Key Requirements

  • 0-3 years client-facing experience
  • Strong communication skills
  • Organized with multi-priority management
  • Interest in healthcare technology

Work Rights

Not specified

Tailored Resume

Cover Letter