Customer Support Agent With French + English + 3rd Eu Language | Emergency Response For Premium Customers (39h.)
Bosch Rexroth Pty. Ltd.
Barcelona, CT, Spain
Not specified; not specified; benefits include fre...
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Fluency in french c2 level
Fluency in english c1 level
Valid eu working permit required
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Bosch Rexroth is seeking a Customer Support Agent fluent in French, English, and a third European language to respond to emergency calls and coordinate assistance for premium customers in Barcelona. The role emphasizes strong communication skills, customer satisfaction, and teamwork within a global outsourcing environment.
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Job Summary
The role involves immediately contacting vehicle occupants after accidents and coordinating emergency measures via the Bosch monitoring center.
Employees will coordinate roadside assistance services, including arranging replacement cars and hotels to ensure customer mobility during breakdowns.
The position offers comprehensive training from day one, free psychological support, and access to private health insurance at a reduced price.
Matching Summary
Match Score: 75
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Bosch Rexroth is seeking a Customer Support Agent fluent in French, English, and a third European language to respond to emergency calls and coordinate assistance for premium customers in Barcelona. The role emphasizes strong communication skills, customer satisfaction, and teamwork within a global outsourcing environment.
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Salary
Not specified; Not specified; Benefits include free fruits, psychological support, and reduced health insurance
Skills & Requirements
Must-have
Fluency in French C2 level
Fluency in English C1 level
Valid EU working permit required
Spanish NIE+NUSS number required
Night shift availability 00:00-08:00
Strong verbal communication skills
Nice-to-have
Third European language capability
Experience handling stressful situations
Team response mindset
Professional telephone etiquette
User level computer literacy
Key Requirements
Must hold valid EU working permit
Must possess Spanish NIE+NUSS number
French fluency at C2 or bilingual level
English fluency at C1 level
Acceptance of initial 4-month LA contract
Work Rights
Must have valid EU working permit and Spanish NIE+NUSS number