Customer Care Analyst

Design Within Reach

Bengaluru, India
Salesforce case management
Oracle netsuite experience
Carrier platforms usage
Our purpose is design for the good of humankind, striving toward this ideal daily in everything we do

Job Summary

  • Our purpose is design for the good of humankind, striving toward this ideal daily in everything we do.
  • In this role, you will support MillerKnoll retail operations by collaborating with store teams, studios, vendors, carriers, and web support teams to ensure smooth resolution of customer service and order-related requests.
  • We hire qualified applicants representing a wide range of backgrounds and abilities, committed to equal opportunity employment.

Matching Summary

Our purpose is design for the good of humankind, striving toward this ideal daily in everything we do.

Skills & Requirements

Must-have

  • Salesforce case management
  • Oracle NetSuite experience
  • Carrier platforms usage
  • Cross-functional team collaboration
  • Fast-paced environment management

Nice-to-have

  • Solution-oriented communication
  • Attention to detail
  • Design for humankind mission

Key Requirements

  • 3-4 years customer service or retail operations experience
  • Bachelor's degree in any field
  • Experience with order-related processes
  • Experience with enterprise systems

Work Rights

Not specified

Tailored Resume

Cover Letter