Customer Banking Specialist - Crookwell

Unloan

Crookwell, Australia
Part-time, 12 hours per week (monday, tuesday & friday, 9:15am - 1:15pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Unloan is seeking a part-time Customer Banking Specialist for their Crookwell branch, focusing on delivering exceptional customer service and support for various banking needs. The role involves engaging with customers, providing financial advice, and facilitating account maintenance, all while adhering to a risk-adverse culture

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi-Channel Branches where you will service customers face to face and assist via telephone or other digital channels in a contact centre environment.

Matching Summary

Match Score: 85

Unloan is seeking a part-time Customer Banking Specialist for their Crookwell branch, focusing on delivering exceptional customer service and support for various banking needs. The role involves engaging with customers, providing financial advice, and facilitating account maintenance, all while adhering to a risk-adverse culture.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion risk-adverse culture

Nice-to-have

  • Building career with CommBank
  • Improving financial wellbeing
  • Holistic customer solutions
  • Positive impact on customers' lives

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter