Avaso Ltd is seeking an Agent Service Desk professional to manage help desk tasks and provide on-site support while ensuring compliance with ITIL and ITSM standards. The ideal candidate should have experience in ITSM process management, fluency in English and Danish, and a proactive approach to improving team performance
Job Summary
The role involves managing help desk tasks for cluster and local support while providing on-call assistance.
Candidates must ensure service delivery complies with ITIL, ITSM, and security process guidelines.
The position requires active participation in team meetings to improve service performance and documentation.
Matching Summary
Match Score: 85
Avaso Ltd is seeking an Agent Service Desk professional to manage help desk tasks and provide on-site support while ensuring compliance with ITIL and ITSM standards. The ideal candidate should have experience in ITSM process management, fluency in English and Danish, and a proactive approach to improving team performance.