Equipment Specialist

Hastings Deering (Australia) Ltd

Rockhampton, Queensland, Australia
Not specified; not specified; employee discounts, ...
Fully remote
5+ years customer-facing technical experience
Tertiary engineering qualification or trade expertise
Strong problem-solving skills in dynamic environments
This role serves as the key link between customers and Hastings Deering to maximize satisfaction and minimize equipment downtime

Job Summary

  • This role serves as the key link between customers and Hastings Deering to maximize satisfaction and minimize equipment downtime.
  • The position involves providing trusted technical support, conducting scheduled inspections, and capturing commercial insights to support demand planning.
  • Employees gain access to comprehensive benefits including income protection insurance, flexible working arrangements, and tailored career development opportunities.

Matching Summary

This role serves as the key link between customers and Hastings Deering to maximize satisfaction and minimize equipment downtime.

Salary

Not specified; Not specified; Employee discounts, rewards, incentive programs, income protection insurance, health checks, private health insurance, training, mentorship

Skills & Requirements

Must-have

  • 5+ years customer-facing technical experience
  • Tertiary engineering qualification or trade expertise
  • Strong problem-solving skills in dynamic environments
  • Background in mining or heavy equipment industries
  • Solid parts product knowledge and Caterpillar fleet familiarity

Nice-to-have

  • Ability to build and maintain customer relationships
  • Initiative and agility in service growth
  • Experience with AMT and CRM systems
  • Flexible working arrangements preference
  • Commitment to inclusive team culture

Key Requirements

  • 5+ years experience in customer-facing technical role
  • Tertiary engineering qualification or equivalent trade expertise
  • Background in mining, mining services, or heavy equipment industries

Work Rights

Not specified

Tailored Resume

Cover Letter