Assistant Manager/senior Executive, Systems Management, Client Grants

MOH Holdings Pte Ltd

Singapore
On-site
Business and policy requirements assessment
Workflow and functional changes documentation
System enhancement testing
MOH Holdings Pte Ltd is seeking an Assistant Manager/Senior Executive for Systems Management to enhance operational efficiency in client grants. The role requires collaboration with various stakeholders to assess business needs, manage system enhancements, and support the implementation of new policies

Job Summary

  • The role works with internal Ops users, external agencies (MOH), and external IT partners to assess business and policy requirements; develop and document workflow and functional changes to meet the business and policy requirements.
  • Facilitate discussions with internal and external stakeholders (MOH, AIC Ops teams, and external agencies like MOM) to gather and clarify business requirements arising from new policy or operational changes and implement them and enable their successful implementation in eFASS, for the continued effective management of financial schemes for patients.
  • Provide support on user reported incidents and tickets involving the grant management system from a design perspective to guide fix with business intent, identify defects, or processes to be enhanced.

Matching Summary

Match Score: 85

MOH Holdings Pte Ltd is seeking an Assistant Manager/Senior Executive for Systems Management to enhance operational efficiency in client grants. The role requires collaboration with various stakeholders to assess business needs, manage system enhancements, and support the implementation of new policies.

Skills & Requirements

Must-have

  • business and policy requirements assessment
  • workflow and functional changes documentation
  • system enhancement testing
  • stakeholder discussions
  • software development cycle support
  • delivery timelines management

Nice-to-have

  • ability to work independently
  • strong analytical and problem-solving skills
  • attention to details
  • effective time management
  • familiarity with grants administration

Key Requirements

  • Bachelor degree in IT, Business IT, or related fields
  • At least 3 years of working experience in BA roles
  • IT systems/projects experience
  • user requirement analysis
  • solutioning
  • UATs

Work Rights

Not specified

Tailored Resume

Cover Letter