Base: $28 - $38 usdph; bonus/equity: not specified...
On-site
Excellent customer service
Document client concerns
Explain service options
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process
Job Summary
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process.
Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided.
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
Matching Summary
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process.
Salary
Base: $28 - $38 USD/hour; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life insurance, disability insurance, vacation, and 401k
Skills & Requirements
Must-have
excellent customer service
document client concerns
explain service options
track client vehicles
ensure quality standards
Nice-to-have
compassionate and patient demeanor
creative thinking skills
start-up experience
Key Requirements
2-5 years automotive experience
Service Advisor or Front of House customer facing role