Claims Advisor

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.

Matching Summary

As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • solution focused mindset
  • supportive and growing business units

Nice-to-have

  • high level of empathy
  • passionate about customer service
  • embrace change with confidence
  • comfortable with multi-system environment
  • enjoy learning and growing

Key Requirements

  • return-to-work journey support
  • assist worker and employer with claim process
  • action work within appropriate timeframes
  • manage telephone enquiries within guidelines
  • collaborate with Injury Management Specialists

Work Rights

Not specified

Tailored Resume

Cover Letter