Guest Service Agent

Drury Hotels

Lake Buena Vista, Florida, United States
Bonus: quarterly bonuses up to $3,200pyear; benefi...
Serve as the face of the hotel
Assist guests in a friendly manner
Perform front desk functions
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
  • Be valued for what you do and who you are ... and well compensated for all you accomplish.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Bonus: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability and Team Member Assistance Program, hotel discounts and free room nights

Skills & Requirements

Must-have

  • Serve as the face of the hotel
  • Assist guests in a friendly manner
  • Perform front desk functions
  • Handle cash and office machines
  • Provide guest service with a +1 attitude

Nice-to-have

  • Can-do spirit and unique personality
  • Warm and friendly public interaction
  • Promote Drury culture to customers

Key Requirements

  • Ability to speak and receive direction in English
  • Willingness to work alone as scheduled

Work Rights

Not specified

Tailored Resume

Cover Letter