Manage residential home improvement install projects
Conduct job site inspections (jsis)
Resolve customer complaints and service issues
The Area Installation Specialist is responsible for assisting with the customer experience throughout the entire install job life cycle
Job Summary
The Area Installation Specialist is responsible for assisting with the customer experience throughout the entire install job life cycle.
Key duties include conducting Job Site Inspections to review work quality, performing badge checks on service providers, and ensuring compliance with Home Depot standards.
The role requires resolving customer complaints, managing scope of work changes, and ensuring all open items are completed to the customer's satisfaction.
Matching Summary
The Area Installation Specialist is responsible for assisting with the customer experience throughout the entire install job life cycle.
Skills & Requirements
Must-have
Manage residential home improvement install projects
Conduct Job Site Inspections (JSIs)
Resolve customer complaints and service issues
Assess pre-existing conditions and product affirmations
Ensure industry construction standards adherence
Nice-to-have
Strong negotiating skills for scope changes
Action oriented approach to problem solving
Collaborative leadership with service providers
Excellent time management and organizational skills
Ability to work independently in the field
Key Requirements
Must be eighteen years of age or older
Must be legally permitted to work in the United States
5 years minimum work experience preferred
Bachelor's degree or equivalent in related field
Construction or home improvement industry experience preferred
Work Rights
Must be legally permitted to work in the United States