Service Manager

BW Converting Solutions

Onsite
Bachelor's degree or equivalent experience
Minimum eight years in capital equipment manufacturing
Project management for field service projects exceeding $200k
The Service Manager provides dedicated account responsibility for planning and coordinating large or complex field service projects frequently exceeding $200k

Job Summary

  • The Service Manager provides dedicated account responsibility for planning and coordinating large or complex field service projects frequently exceeding $200k.
  • This role acts as the key communication link between customer service, engineering, and other departments while ensuring safety rules are followed.
  • Candidates must demonstrate demonstrated project management experience and the ability to resolve discrepancies in service estimates and invoices.

Matching Summary

The Service Manager provides dedicated account responsibility for planning and coordinating large or complex field service projects frequently exceeding $200k.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Minimum eight years in capital equipment manufacturing
  • Project management for field service projects exceeding $200k
  • Financial management from quotation through invoicing
  • Contractor negotiation and direction skills

Nice-to-have

  • Bi-lingual skills
  • Working knowledge of XA and Infor CRM/CPQ
  • Experience with Kaizen events
  • Strong problem-solving and decision-making abilities
  • Ability to travel as required

Key Requirements

  • Bachelor's degree minimum
  • Eight years experience in capital equipment manufacturing
  • Two-year diploma with ten years relevant experience alternative

Work Rights

Not specified

Tailored Resume

Cover Letter