Head Of Technical Support Distribution Automation Solutions

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Chennai, Tamil Nadu, India
Fully remote
Bachelor's or master's degree in engineering
3-5 years management experience
Solid technical understanding of rtu products
The role involves leading a global team of Technical Support Engineers to ensure high-quality support services and continuous team development

Job Summary

  • The role involves leading a global team of Technical Support Engineers to ensure high-quality support services and continuous team development.
  • You will facilitate close collaboration between R&D and Technical Support to enhance customer satisfaction and gain early insight into new products.
  • The position requires ensuring compliance with internal regulations while living Hitachi Energy's core values of safety and integrity.

Matching Summary

The role involves leading a global team of Technical Support Engineers to ensure high-quality support services and continuous team development.

Skills & Requirements

Must-have

  • Bachelor's or Master's degree in Engineering
  • 3-5 years management experience
  • Solid technical understanding of RTU products
  • Experience leading local and remote teams
  • Proven customer support services experience

Nice-to-have

  • Knowledge of protection relays
  • Knowledge of Wireless communication products
  • Proficiency in German language
  • Experience in international matrix organizations
  • Fluent English written and spoken skills

Key Requirements

  • Minimum 3–5 years of management experience
  • Degree in Electrical Engineering, Telecommunications, or Computer Science
  • Technical background in Distribution Automation Solutions

Work Rights

Not specified

Tailored Resume

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