Epicurean Atlanta is seeking an Assistant Front Office Manager to oversee day-to-day front office operations at Hotel Forty Five in Macon, GA. The ideal candidate will possess previous hospitality supervisory experience, strong customer service skills, and a passion for creating memorable guest experiences
Job Summary
The Front Office Supervisor will support the Front Office Manager and oversee day-to-day operations including staff of the Front Desk, Night Audit, and Valets.
This role ensures the Front Desk Staff provides exemplary service to all hotel guests to deliver a memorable guest experience.
The position requires the ability to serve as the initial point of escalation for any guest inquiries, issues, or concerns while coordinating with other hotel departments.
Matching Summary
Match Score: 85
Epicurean Atlanta is seeking an Assistant Front Office Manager to oversee day-to-day front office operations at Hotel Forty Five in Macon, GA. The ideal candidate will possess previous hospitality supervisory experience, strong customer service skills, and a passion for creating memorable guest experiences.
Skills & Requirements
Must-have
Previous hospitality supervisory experience
Experience in hotel Front Desk positions
Ability to lift and pull 40 lbs
Strong communication skills written and verbal
Ability to work second shift 3pm to 11pm
Nice-to-have
Previous Opera PMS experience is a plus
Experience coaching and training a team
Proven experience in guest relations
Ability to use technology like iPads and computers