The Field Service Engineer will drive customer satisfaction through technical service excellence including troubleshooting, installation, and repair of life science equipment
Job Summary
The Field Service Engineer will drive customer satisfaction through technical service excellence including troubleshooting, installation, and repair of life science equipment.
Employees are expected to generate business growth by selling service agreements, parts, upgrades, and equipment leads to customers.
The role offers a comprehensive benefits package including medical/dental/vision insurance, 401(k), paid time off, and potential bonus/incentive pay.
Matching Summary
The Field Service Engineer will drive customer satisfaction through technical service excellence including troubleshooting, installation, and repair of life science equipment.
Salary
Base: $66,000.00 - $72,000.00; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)
Skills & Requirements
Must-have
Bachelor's degree in Engineering or STEM
Valid driver's license with acceptable record
Ability to lift up to 50lb equipment
35% travel availability including overnight
Basic troubleshooting and repair skills
Nice-to-have
Experience diagnosing electromechanical equipment
Root cause analysis capabilities
Sales actions for service agreements
Flexible remote work arrangement eligibility
Key Requirements
Bachelor's degree in Biomedical, Mechanical, Electrical Engineering or STEM
Equivalent military training OR Associate's degree with 2+ years experience