The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin
Job Summary
The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin.
This role involves managing a team of at least 2.0 FTE employees while overseeing daily operations including time sheets, absence reporting, and garnishment processing.
Candidates can expect a starting annual salary between $98,000 and $108,000 with an excellent benefits package and a hybrid work model requiring three days in-office.
Matching Summary
The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin.
Salary
Base: $98,000 – $108,000 annually; Bonus/Equity: Not specified; Benefits: Excellent package included
Skills & Requirements
Must-have
Four years leadership experience in HR operations
Developing and monitoring operational metrics
Managing service level agreements
Supervising payroll processing teams
Resolving escalated customer inquiries
Nice-to-have
Experience in higher education sector
Background in shared service environments
Knowledge of Workday Enterprise Support
Experience with process automation initiatives
Familiarity with complex organizational structures
Key Requirements
At least four years of leadership experience in HR/Payroll
Demonstrated experience with operational metrics and SLAs
Bachelor's degree or equivalent experience preferred
Eligibility to work in the United States without sponsorship
Work Rights
Must be eligible to work in the US without employer sponsorship