Servicenow Engineer

American Family Insurance

Madison, WI, US
Base: $80,000.00 - $131,000.00; bonus/equity: annu...
Hybrid (minimum of 10 days per month in-office, candidates should reside within 35-50 miles of madison, wi or boston, ma)
Servicenow certified system administrator (csa)
Experience with servicenow event management
Building and maintaining service catalog items
American Family Insurance is seeking a ServiceNow Engineer to manage the administration and stability of their ServiceNow platform, focusing on operational delivery and continuous improvement. The ideal candidate should have foundational knowledge of integration, application architecture, and software development, along with experience in managing ServiceNow modules

Job Summary

  • You will manage the administration and stability of the ServiceNow platform while partnering with Platform Engineering.
  • The role requires configuring ServiceNow modules such as Event Management, Service Catalog, and UI Builder.
  • Candidates receive comprehensive medical, dental, vision benefits, a pension plan, and 23 days of accrued PTO annually.

Matching Summary

Match Score: 85

American Family Insurance is seeking a ServiceNow Engineer to manage the administration and stability of their ServiceNow platform, focusing on operational delivery and continuous improvement. The ideal candidate should have foundational knowledge of integration, application architecture, and software development, along with experience in managing ServiceNow modules.

Salary

Base: $80,000.00 - $131,000.00; Bonus/Equity: Annual incentive available; Benefits: Comprehensive medical, dental, vision, pension, 401(k), 23 days PTO

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator (CSA)
  • Experience with ServiceNow Event Management
  • Building and maintaining Service Catalog items
  • Using Automated Test Framework (ATF)
  • Configuring UI Builder and platform workflows

Nice-to-have

  • Engineer-level mindset with admin-first focus
  • Sense of humor helps
  • Exposure to UI Builder
  • Broad ServiceNow platform exposure beyond a single module
  • Relocation support offered for eligible candidates

Key Requirements

  • ServiceNow Certified System Administrator (CSA) or ability to obtain within timeframe
  • Reside within 35-50 miles of Madison WI or Boston MA
  • Work minimum of 10 days per month from office
  • No sponsorship considered unless specified in posting

Work Rights

Not specified

Tailored Resume

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