Customer Service Consultant - 12mth Ftc

Mandg

Bath, , GB
Base: not specified; bonus/equity: not specified; ...
3d onsite
Excellent communication skills
Great phone manner
Proactive work approach
We are looking for an enthusiastic and engaging Customer Service Consultant to join an exciting, busy and dynamic area and help us deliver an industry-leading level of customer service

Job Summary

  • We are looking for an enthusiastic and engaging Customer Service Consultant to join an exciting, busy and dynamic area and help us deliver an industry-leading level of customer service.
  • We offer great training and coaching to make sure that you’re well prepared to support the needs of our customers and financial advisers, along with opportunities to learn other skills to help further your career.
  • Our UK benefits include a valuable pension scheme of 18%, 38 days annual leave including bank holidays, comprehensive parental leave policies, private healthcare, critical illness cover, life assurance, and an inclusive culture supporting diversity.

Matching Summary

We are looking for an enthusiastic and engaging Customer Service Consultant to join an exciting, busy and dynamic area and help us deliver an industry-leading level of customer service.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Pension scheme 18%, 38 days annual leave, private healthcare, parental leave, share schemes

Skills & Requirements

Must-have

  • Excellent communication skills
  • Great phone manner
  • Proactive work approach
  • Working knowledge of Microsoft Office
  • Hybrid home/office working
  • Well-organised

Nice-to-have

  • Financial Services experience
  • Experience in WRAP or asset/wealth management sector
  • Ability to build rapport and show empathy
  • Opportunities for career development
  • Flexible working arrangements
  • Inclusive and diverse culture

Key Requirements

  • Full-time availability for 35 hours per week
  • Ability to work hybrid with 3 days in office
  • Not essential but advantageous: Financial Services experience
  • Experience in WRAP or asset/wealth management sector

Work Rights

Not specified

Tailored Resume

Cover Letter