Growth Marketing Manager (customer Marketing)

Manulife Financial Corporation

Hybrid
8-10+ years growth marketing experience
Customer lifetime value management expertise
Cross-sell and up-sell program leadership
This role leads cross-sell and up-sell programs targeting existing customers to maximize Customer Lifetime Value through data-driven initiatives

Job Summary

  • This role leads cross-sell and up-sell programs targeting existing customers to maximize Customer Lifetime Value through data-driven initiatives.
  • The position requires close collaboration with Data AI, Product, Actuarial, and Distribution teams to co-create compelling customer value propositions.
  • Candidates will define KPIs, lead post-campaign analysis, and standardize best practices to build a repeatable growth framework.

Matching Summary

This role leads cross-sell and up-sell programs targeting existing customers to maximize Customer Lifetime Value through data-driven initiatives.

Skills & Requirements

Must-have

  • 8-10+ years Growth Marketing experience
  • Customer Lifetime Value management expertise
  • Cross-sell and up-sell program leadership
  • Data AI collaboration and predictive modeling
  • Multi-channel campaign execution and optimization

Nice-to-have

  • Life Insurance industry experience preferred
  • Strong stakeholder management skills
  • Experience with complex customer journeys
  • Change management capabilities
  • Excellent English communication skills

Key Requirements

  • 8-10+ years in Growth or Product Marketing
  • Demonstrated CLV management and segmentation skills
  • Hands-on experience with Data AI and dashboards
  • Proven track record in lifecycle orchestration

Work Rights

Not specified

Tailored Resume

Cover Letter