Responsible for the continuous improvement and evolution of the digital customer journey for Comcast Business, focusing on the small business and mid-market segments
Job Summary
Responsible for the continuous improvement and evolution of the digital customer journey for Comcast Business, focusing on the small business and mid-market segments.
Act as the CEO of the digital billing, driving alignment towards the best customer experience and creating a north star vision for product work.
Develop visual artifacts, lead requirements gathering, solution design sessions, user story creation, and refinement activities.
Matching Summary
Responsible for the continuous improvement and evolution of the digital customer journey for Comcast Business, focusing on the small business and mid-market segments.